About Us

Build the future of banking.

Zetais a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.

Our Impact and Growth
Our impact runs at real-world scale. Today,over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanautsacross India, the US, EMEA, and Asia. Backed bySoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of$2 billioninJan 1, ****.
Our Product Lines

Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:

1.Tachyon, our cloud-native banking stack built for population-scale systems
2.Cipher, our unified authentication platform for secure, high-volume banking environments
3.Digital Credit as a Service, enabling banks to launch credit lines on UPI
4.Elena, our intelligent and conversational AI platform for banking
5.Pixel, India's first digital-native credit card, launched in partnership withHDFC Bank, for whom we also revamped theirPayZappmobile app: Winner of theCelent Model Bank Award for Payments Innovation ****
6.Sparrow, the leading card experience for non-prime cardholders in the US
...and more across cards, payments, lending, and core banking.
Our Culture and Values
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace,



we have been consistently recognized as aGreat Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
Learn More About Zeta
If you would like to learn more about how we have grown and evolved over the years,watch our journey here. You can also exploreour websiteand follow us onLinkedIn,Instagram,YouTube, andX.
About the Role
The incumbent will be part of Zeta's talent management CoE. The individual will be expected to contribute towards building the overall talent strategy at Zeta and ensuring its translation into meaningful programs and initiatives that shape the employee experience. A key focus of the role is to work on initiatives across talent planning, career development, performance management, competency creation and engagement with the People Success team to create a culture focused on unparalleled learning and career growth.
Responsibilities

Career architecture and competenciesDesign job families, levels, career ladders and levelling criteria.
Build functional and leadership competency frameworks with behavioural indicators for each level.
Redesign the architecture when roles or structures change.

Performance managementDesign and run the full performance cycle: goals (OKRs or KPIs), check-ins, reviews and calibration.
Link performance outcomes to promotions, rewards and development.

Talent reviews and successionDesign and run regular talent reviews that assess employees on both performance and potential.
Identify high-potential employees, critical talent and retention risks across the organisation.




Identify critical roles and build succession plans for them, with successors mapped by how ready they are.
Design development plans for successors and high-potential employees.
Track pipeline health through bench strength, successor readiness and internal fill rates.

Organisational change and designAssess the impact of restructures on roles, levels and career paths.
Design and run the people side of each transition.

Talent strategy and analyticsBuild the talent strategy and the annual talent calendar.
Track talent metrics: performance distribution, internal mobility, bench strength and regretted attrition.
Skills

Stronganalytical and data interpretation skills.

Proficiency inHRIS platformssuch as Darwinbox, Workday, or SuccessFactors.

Strong understanding oftalent management and organisational development practices.
Experience & Qualification

MBA inHuman Resourcesor a related field.

6–8 years of experience inTalent Management or Organisational Development, preferably in a Consulting, Technology, or Fintech organisation.

Hands-on experience in designingcareer architecture, competency frameworks, and performance management systems.

Experience intalent reviews, succession planning, and organisational change.
Equal Chance

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Manager - Talent Management (Mumbai)
🏢 Zeta
📍 Mumbai