Job Description

Technical Account Manager (Insurance Domain)

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Role Overview

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We are looking for a client-facing professional who combines strong insurance domain knowledge with a solid understanding of technology platforms. This role acts as the primary interface between clients and our internal product/engineering teams, ensuring that client requirements are clearly understood, translated, and successfully delivered. The ideal candidate will be comfortable engaging with client stakeholders, addressing technical queries, and driving end-to-end ownership of requirements from discussion through implementation and closure.

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Key Responsibilities

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• Serve as the primary point of contact for clients, building strong and trusted relationships

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- Engage with client stakeholders to understand business workflows, requirements, and pain points
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- Translate client requirements into clear functional and technical specifications
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- Work closely with product and engineering teams to: Prioritize requirements, Align with sprint planning, Track implementation progress
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- Address client queries related to product capabilities, integrations, and technical workflows
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- Facilitate regular discussions with clients to provide updates, gather feedback, and resolve issues
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- Ensure timely closure of client-reported issues and escalations
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• Drive continuous improvement by identifying gaps and suggesting enhancements to the product

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Required Skills & Qualifications

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• Strong understanding of the insurance domain (underwriting, claims, submissions, or related workflows)

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- Ability to understand and communicate technical concepts (APIs, data flows, system integrations, etc.)
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- Experience working in client-facing or stakeholder management roles
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- Strong analytical and problem-solving skills
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- Excellent communication skills — both business and technical.
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Preferred Qualifications

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- Prior experience working with insurance technology platforms or data processing systems
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- Exposure to Agile / Scrum methodologies
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- Familiarity with data formats (Excel, JSON, APIs) and enterprise workflows
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- Experience coordinating with cross-functional teams (product, engineering, QA) Key Traits
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- Robust ownership and accountability
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- Ability to balance client expectations with product realities
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- Proactive communication and follow-through
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- Structured thinking with attention to detail
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Location: Bangalore

📌 Technical Account Manager (Bengaluru)
🏢 mea
📍 Bengaluru