Customer Support Executive – Voice

Location: Kakkanad, Kochi
Salary: ₹2.72 – ₹3.50 LPA
Qualification: Plus Two & Above
⚡ Joining: Immediate Joiners Preferred
Process: Retail Voice Support
Shift: Rotational | Night shifts common

About the Role
We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns.

Key Responsibilities
Handle inbound voice calls professionally.
Assist with customer/employee queries and requests.
Resolve issues or escalate when required.
Maintain accurate call records.
Deliver a positive customer experience.

Requirements
Strong spoken English – CEFR B2 level .
Positive listening and problem-solving skills.
Customer-focused attitude.
Comfortable with rotational shifts and week-offs.
Willing to work night shifts.
Immediate joiners preferred.

Cab Facility: Available from 6:30 PM – 6:30 AM within approximately 25 KM of the office.

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