Job Description

Proposal Writer

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The Proposal Writer is responsible for all proposal development steps within the organization, in coordination with sales, marketing, and Subject Matter Experts.

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Responsibilities

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- Work with a wide range of Subject Matter Experts across various functional areas to develop written communications deployed across a variety of media
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- Convert complex and varying explanations into concise and compelling value propositions and proof point articulations supporting those propositions
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- Manage the overall proposal development process, including building and maintaining proposal timelines and master schedules to ensure on-time submission
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- Build and maintain content library
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- Analyze various business products and services to translate solutions into effective business proposals
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- Produce RFI/RFP responses, finalist presentation materials, and written content for multi-media sales assets
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- Serve as a quality control checkpoint, editing and refining content contributed by SMEs and other stakeholders to ensure consistency in voice, message, and quality
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- Maintain version control and document organization across drafts, particularly on proposals with multiple contributors
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- Operate in an extremely fast-paced and dynamic environment to collaborate with globally distributed, US-based stakeholders
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- Ensure all RFI/RFP/proposal content complies with client requirements, legal standards, and internal policies
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- Research industry trends, competitors, and client backgrounds to tailor proposals effectively
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- Incorporate insights from win/loss reviews to improve future proposals
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- Support proposal kickoff meetings to align stakeholders; coordinate internal reviews and manage feedback loops to refine content
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- Support final formatting and light desktop publishing/layout cleanup on proposal documents and presentations as needed
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Qualifications

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- Bachelor's Degree in creative writing, journalism, English, or related field strongly preferred
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- Minimum of 3–5 years of business-to-business writing experience, preferably in the BPO industry
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- English language proficiency at a B2–C1 level (strong professional written and verbal fluency)
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- Multimedia writing expertise
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- Advanced PowerPoint skills necessary, including layout and design
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- Solid working knowledge of Word for core proposal document development
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- Familiarity with proposal management/content software is a plus
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- Working knowledge of Adobe Creative Suite (InDesign, Acrobat) a plus
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- Adherence to grammar and style guide standards (AP style, Chicago style, or internal style guide)
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- Creative and innovative thinking ability and strong planning skills
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- Ability to multitask, prioritize, and manage time efficiently
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- Capability to work independently or as an active member of a team
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- Proven success working under pressure in a deadline-oriented environment
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- BPO experience preferred
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- Facilitation skills - able to lead and support kickoff meetings, reviews, and feedback sessions with clarity and diplomacy
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- Ability to navigate complex organizational structures to gather input and drive alignment
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- Creative problem-solving skills - finds solutions when faced with limited information or time
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- Ability to work within a US business hours availability window of 8:00 AM – 6:00 PM ET, in support of client and stakeholder needs
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- Share profiles : [email protected]
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📌 Proposal Writer (Bengaluru Urban)
🏢 ResultsCX
📍 Bengaluru Urban