01 Oct
|
TCS_India
|
Hyderabad
01 Oct
TCS_India
Hyderabad
Hands-on experience with Zendesk Administration.
- Good understanding of Zendesk Admin Center.
- Experience managing users, groups, roles, and permissions.
- Experience working with macros, triggers, automations, and views.
- Understanding of ticket routing and workflow management.
- Good troubleshooting and problem-solving skills.
- Ability to understand business requirements and translate them into Zendesk configurations.
- Positive communication and documentation skills.
- Ability to work independently and manage multiple administration requests.
📌 Zendesk Administrator (Hyderabad)
🏢 TCS_India
📍 Hyderabad