About ARAs Client

ARA’s client TechGlobal (pseudonym) is a global leader in strategy, technology consulting and digital services, enabling clients in more than 100+ countries to implement cutting edge solutions in their transformation journey. TechGlobal helps businesses become digital-first and digital-ready. The company has a global presence with 600000+ employees ( 200000+ in India).

India is a focus for them with their Development Centres presence in over 10 locations across Tier 1 and Tier 2 cities. They are recognised for their people first and employee oriented policies. Along with offering hybrid work options, a Pan India presence gives flexible location options to employees

Role Summary

We are seeking a highly experienced Delivery Recovery Leader with deep expertise in Workday Extend and large-scale enterprise transformations. This role requires a proven track record of turning around complex, multi-technology implementations by assessing troubled projects, defining recovery strategies, and executing turnaround plans with minimal impact on scope, cost, or schedule.

Key Responsibilities

- Lead delivery recovery efforts end-to-end: issue identification, impact assessment, recovery planning, and execution.
- Establish delivery governance frameworks aligned with TDLC, Agile, or SAFe methodologies.
- Re-baseline delivery plans, manage risks/issues, and realign client commitments.
- Drive improvements in Delivery Experience (DEX) and reductions in Cost of Poor Quality (COPQ).




- Build and maintain executive stakeholder trust via structured governance and transparent communication.
- Lead Steering Committees and executive review forums.
- Track and analyze financial, schedule, and quality metrics (SPI, burn rate, forecast accuracy, margin).
- Drive commercial resets and Estimate at Completion (EAC) recovery initiatives.
- Ensure compliance with InfoSec, audits, and quality gates.
- Provide strategic leadership to resolve complex program-level challenges.
- Oversee contract deliverables, financial constructs, and dependencies.
- Mentor teams, develop recovery playbooks, and coach delivery managers.

Must Have Qualifications

- 16–20 years of experience in large-scale program delivery with deep focus on Workday Extend.
- Proven track record in delivery recovery leadership across global clients.
- Strong knowledge of Agile/SAFe delivery models and enterprise transformation frameworks.
- Hands-on experience in at least one major platform (SAP, Oracle, Salesforce, Workday, o9, Supply Chain).
- Industry experience in at least one: Technology, Health, Life Sciences, Financial Services, Products, Communications, Media, Resources, or Utilities.
- Strong commercial acumen and cost optimization expertise.
- Bachelor’s degree (minimum 15 years full time education).

Nice to Have

- Workday Core HCM experience.
- PMI, PRINCE2, or equivalent certification.
- Relevant Workday/ERP platform certifications.
- Exposure to GenAI technologies.

Experience in AMS end-to-end recovery

📌 Workday Extend Manager (India)
🏢 ATCI Exec
📍 India