- Windows Server Administrator :

Other Details :

- Role: L1 Support (Tally & TSplus)
- Experience: 1 to 2 years minimum
- Working Hours: 24x7 Rotational Shift (5 Days Working / 2 Roster Week Offs)
- Mandatory Key Skills - Tally and TSplus support

Responsibilities:

- Handle day-to-day L1 support for Tally, including installation, multi-user setup, and data sync issues.
- Assist with TSplus configuration, user access, remote desktop connections, and user management.
- Troubleshoot server-side printing issues, including printer redirection, print spooler errors, and cases where users are unable to print from the server.
- Troubleshoot basic networking and Windows Server connectivity issues for users.
- Log and update support tickets, escalating higher-level issues to L2/L3 when needed.




- Communicate clearly with end-users to resolve queries promptly.

Requirements:

- 1 to 2 years of relevant hands-on support experience with Tally and TSplus/RDP setup.
- Practical experience troubleshooting server-side printer redirection and remote printing issues.
- Working knowledge of Windows Server environments and networking basics.
- Comfort working in a 24x7 rotational shift environment (5 days working with 2 roster week offs).
- Robust troubleshooting ability and clear communication skills.

Work Location: In person

📌 Windows Server Administrator (Noida)
🏢 i2k2 Networks
📍 Noida