Build and maintain WhatsApp-based automation flows that power service bookings, reminders and dealer group communication at scale across a large dealer network.
Key Responsibilities :
- Build, test and maintain WhatsApp group automation flows (bookings, reminders, notifications)
- Debug and resolve automation issues in production with minimal downtime
- Collaborate with the Solutions Architect on integration points with backend systems
- Document flows and maintain a reusable component library
- Pair with the other engineer in this role for coverage and peer review
Requirements :
- 2 - 5 years of experience in backend development, chatbot/automation engineering or a related field
- Hands-on experience with WhatsApp Business API, Meta's messaging platform, or similar conversational tooling
- Comfortable with REST APIs, webhooks and JSON-based integrations
- Solid debugging skills and ownership of production issues
Good to Have :
- Experience with no-code/low-code automation platforms
- Node.js or Python backend experience