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As a Warranty Manager at Peer to Peer HR Services, you will be responsible for overseeing and managing all aspects of warranty services for our clients. This includes assessing warranty claims, coordinating repairs and replacements, and ensuring customer satisfaction. You will work closely with vendors, service providers, and internal teams to ensure that warranty processes are efficient and effective.

The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to resolve customer issues in a timely and qualified manner. Previous experience in warranty management or customer service is highly preferred. Join our team and help us provide exceptional warranty services to our clients.

- Develop and implement a comprehensive warranty management program for clients

- Create and maintain warranty policies and procedures to ensure compliance with company standards
- Coordinate with internal departments to resolve warranty issues in a timely and efficient manner




- Monitor warranty claims and track performance metrics to identify trends and make recommendations for improvement
- Train and educate staff on warranty processes and best practices
- Communicate with clients to address any warranty-related concerns or questions
- Collaborate with vendors and suppliers to ensure warranty terms are met
- Conduct regular audits of warranty processes to ensure accuracy and adherence to company guidelines
- Manage warranty budget and allocate resources effectively to support warranty initiatives
- Stay current on industry trends and best practices related to warranty management.

Designation

Warranty Manager

Key Skills

Compliance and Legal ManagementCrisis ManagementCustomer Feedback IntegrationCustomer ServiceCustomer SupportDocumentationDocumentation and Record KeepingProduct KnowledgeRecord KeepingTechnical AptitudeTraining & DevelopmentTraining and Development Skill

Industry

MANUFACTURING

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Warranty Manager (Udaipur)
🏢 Peer To Peer HR Services
📍 Udaipur