Profile: Warehouse & Dispatch Manager

Experience:

- 5–8 years of relevant experience in warehouse, dispatch, logistics, or fulfilment operations
- Experience in textiles, garments, FMCG or ecommerce fulfilment is preferred.
- Prior experience managing teams and high-volume, multi-SKU customer orders.

Roles:

- Plan and execute daily dispatch operations based on customer orders and delivery priorities.
- Prepare daily dispatch plans and monitor Plan vs. Actual performance.
- Ensure timely and accurate picking, checking, packing, invoicing coordination and dispatch of orders.
- Manage end-to-end warehouse and dispatch activities while maintaining operational efficiency.
- Monitor order ageing, pending orders, turnaround time and dispatch accuracy.
- Lead and manage warehouse, packing and dispatch teams to achieve daily productivity targets.
- Allocate manpower effectively and monitor individual/team productivity.
- Coordinate with sales, purchase, accounts, production and other internal teams to ensure smooth order fulfilment.
- Identify and resolve operational bottlenecks affecting dispatch timelines.




- Manage packaging-material inventory, supplier coordination, stock levels and timely reordering.
- Ensure proper storage, handling and movement of sarees and other inventory within the warehouse.
- Maintain accurate daily MIS and KPI reports using Excel and ERP systems.
- Analyse warehouse and dispatch performance and implement corrective actions to improve KPIs.
- Ensure proper documentation, stock accuracy and adherence to warehouse processes.
- Drive continuous improvement in dispatch efficiency, manpower productivity and order turnaround time.

Qualification:

- Graduate in any discipline. Candidates with relevant experience in warehouse/dispatch operations will be preferred.

Key KPIs

- On-Time Dispatch
- Order Turnaround Time
- Pending Order Ageing
- Plan vs. Actual Dispatch
- Picking & Packing Accuracy
- Manpower Productivity
- Inventory / Stock Accuracy
- Packaging Stock-outs
- Dispatch Error Rate
- Warehouse Productivity

📌 Warehouse & Dispatch Manager-Textile-Surat-4.8 LPA
🏢 Vipul Sarees
📍 Surat