Role: Telecaller

Designation: Assistant Manager / Deputy Manager

Experience: 2 years + in calling

Work Location: Goregaon (East), Mumbai

Education: Graduate

Key Responsibilities

- Perform pre-login verification of life insurance proposals received from sales channels.
- Check and validate proposal forms, KYC documents, income proofs, age proofs, and medical requirements.
- Ensure compliance with IRDAI guidelines and internal underwriting policies.
- Identify discrepancies, missing information, or fraudulent indicators and escalate as required.
- Coordinate with sales teams, relationship managers, and underwriting for document clarification.
- Maintain TAT (Turnaround Time) and quality benchmarks.




- Update and manage proposal status in the core insurance system.
- Ensure proper documentation and record maintenance for audit purposes

• Support process improvements to enhance efficiency and accuracy..

Desired profile

- Strong attention to detail and analytical skills
- Valuable communication and coordination abilities
- Proficiency in MS Excel and internal systems
- Ability to work under deadlines and handle volumes.

Intersted candidates kindly share me your updated resume at [email protected] Whats app - (phone hidden)

📌 Walk-in || Video KYC (Mumbai)
🏢 Kotak life insurance company
📍 Mumbai