Location: Airoli, Navi Mumbai, Maharashtra

Experience: Fresher (01 year)

Employment Type: Full-Time

Joining: Immediate Joiners Preferred

Job Summary

We are looking for confident and customer-focused freshers to join our team as Customer Service Executives in Navi Mumbai.

The ideal candidate should have excellent English communication skills, a professional attitude, and a passion for helping customers. If you are a fresher looking to start your career in customer service and can join immediately, we would love to hear from you.

Key Responsibilities

- Handle customer queries through calls, emails, and/or chat.
- Understand customer concerns and provide accurate and timely solutions.
- Communicate with customers professionally and courteously.
- Maintain a high level of customer satisfaction.
- Record customer interactions and update relevant information.




- Coordinate with internal teams whenever required to resolve customer issues.
- Follow company policies, processes, and service standards.

Candidate Requirements

- Freshers are encouraged to apply.
- Candidates must be currently based in Navi Mumbai.
- Excellent verbal and written communication skills are mandatory.
- Good command of English and Hindi.
- Confident and comfortable speaking with customers.
- Positive listening and problem-solving skills.
- Positive attitude and willingness to learn.
- Basic computer knowledge.
- Immediate joiners preferred.
- Candidates should be comfortable working from the Navi Mumbai office.
- Role & responsibilities

Preferred candidate profile

📌 Walk-in || Customer Service Associate Fresher | Immediate Joiner (Navi Mumbai)
🏢 Sutherland
📍 Navi Mumbai