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Join the Sagility Healthcare Limited team as a Full Time Voice Associates on Erekrut, specializing in Voice Associates in the Healthcare industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Roles and Responsibilities

- Understand the basic professional standards and established procedures, policies before taking action and making decisions
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters
- Assume responsibility for work and coordinating efforts
- Meeting assigned productivity goals
- Adhere to attendance and punctuality norms
- Acquiring knowledge & skills of related areas of the process
- Interpersonal relationship at work with peers,



supervisors and should not have any recorded instance of misconduct

Education and Experience

- Graduates (Except Engg & PG Graduates)
- Fresher/ 0 – 12 Months

Desired skills and Abilities

- Good Oral and Written Communication Skill in English
- Awareness of Telephonic Etiquettes & MS Office suite
- Valuable Typing Skills & Basic computer Navigation Skills

Designation

Voice Associates

Key Skills

BPOCall CenterCold CallingCustomer AssistantCustomer CareCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer ServiceCustomer SupportInbound SupportUS HealthcareVoice Support

Industry

Healthcare

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Voice Associates (Bengaluru)
🏢 Sagility Healthcare
📍 Bengaluru