Greetings from Star Secutech Pvt Ltd!!!!

Job Title: Voice and Accent Trainer (International BPO)

Location: Bangalore / Hyderabad

Job Type: Full-time

Work Setup: On-site (WFO)

Shift: US Shift

:

We are looking for an experienced Voice and Accent (V&A;) Trainer to join our team. The ideal candidate will have strong communication skills and prior training experience in the BPO industry. You will play a key role in developing, facilitating, and enhancing voice and accent training programs.

Qualifications:

- College Graduate or Higher Secondary (Preferred: Degree in HR, Mass Communication, Psychology, Education, or Business Management)
- Preferred certifications: Train the Trainer, TEFL, or IELTS
- Minimum 2 years of BPO experience
- At least 1 year as a V&A; or Pre-process Trainer in a BPO setting
- Excellent English proficiency (CEFR Level: C1 or High B2)

Key Skills Required:

- Communication: Robust spoken and written English, business and technical writing
- Training: Class facilitation, training delivery, needs analysis, and instructional design
- Technical: Proficiency in MS Office (Excel, Word, PowerPoint),



virtual training platforms (WebEx, MS Teams), and familiarity with tools like Articulate 360 or Adobe Photoshop
- Project Management: Preferred certifications like PMP, LEAN, or Six Sigma (Green Belt)
- Analytical: Strong problem-solving, documentation, and administrative skills
- Coaching: Experience in coaching and performance management of trainers

Preferred Traits:

- Innovative thinker
- Critical and analytical mindset
- Strong documentation and reporting capabilities

How to Apply:

Submit your resume via Whatsapp @(phone hidden) or email us at [email protected].

Pay: ₹750,000.00 - ₹950,000.00 per year

Benefits

- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Education:
- Bachelor's (Preferred)

Experience:
- Voice and Accent Trainer: 1 year (Preferred)
- International voice process: 4 years (Preferred)

Shift availability:
- Night Shift (Preferred)

Work Location: In person

📌 Voice Coach (Bengaluru)
🏢 Star Secutech
📍 Bengaluru