About Renascence Global

Renascence Global is an ICEF-certified study abroad consultancy in Vijay Nagar, Indore, established in 2007. For over 15 years, we have helped students from Madhya Pradesh and Central India build their global careers, with admissions and visa support for the UK, UAE, Australia, France, Germany, New Zealand, and more.

We are growing our visa team and looking for a detail-oriented Visa Process Associate who wants to build a long-term career in international education.

Role Overview

You will manage the student visa journey from documentation to submission to outcome. You will work closely with our counsellors, admissions team, and students to make sure every file is accurate, complete, and submitted on time.

Key Responsibilities

- Guide students through student visa requirements for destinations such as the UK, Australia, Germany, France, New Zealand, and UAE
- Collect, verify, and organize documents such as financial proofs, academic records, SOPs, and passports
- Prepare and review visa applications, forms, and supporting documentation for accuracy
- Book visa appointments and biometrics, and coordinate submission with VFS or embassies
- Track file status and keep students updated at every stage
- Prepare students for visa interviews, including mock sessions and guidance on common questions
- Coordinate with the admissions team on CAS, I-20, COE, or offer letters where required
- Stay current on visa rules, financial requirements,



and policy changes across destinations
- Maintain accurate records in our CRM and internal tracking systems
- Handle visa refusals professionally by identifying the reasons and advising on reapplication

Requirements

- Bachelor's degree in any discipline (Master's preferred)
- 1–3 years of experience in visa processing or study abroad counselling (freshers with solid communication skills and a keen interest may also apply)
- Working knowledge of student visa processes for at least 2 of: UK, Australia, Canada, Germany, France, New Zealand, UAE
- Excellent English communication, both written and verbal. Hindi is required.
- Strong attention to detail and comfort with documentation-heavy work
- Proficiency in MS Office, Google Workspace, and email
- Ability to handle multiple student files and deadlines at once
- Professional, empathetic approach when dealing with students and parents

Good to Have

- Experience with CRM tools
- Knowledge of GTE/GS statements, SOP review, or financial documentation
- Prior experience at a study abroad consultancy or education agency

What We Offer

- Fixed salary plus performance-based incentives
- Training on the latest visa policies and destination updates
- Work with an ICEF-certified, well-established consultancy
- Growth path toward Senior Visa Officer or Visa Team Lead
- Supportive, professional team culture
- Paid leaves and festival holidays

📌 Visa Process Associate – Study Abroad (Student Visa) (Indore)
🏢 Renascence Global
📍 Indore