Job Title: Video KYC Specialist

Experience: Freshers or experienced can apply

Age Limit: Maximum 30 years

Qualification: Minimum Bachelor’s Degree

Location: Hiranandani Estate, Thane

Employment Type: Full-Time

Job Overview

We are looking for a confident and customer-focused Video KYC Specialist to join our team. The ideal candidate should have excellent English communication skills, a professional attitude, and the ability to interact with customers effectively over video calls.

Key Responsibilities

- Conduct Video KYC for customers in accordance with company policies and regulatory guidelines.
- Verify customer information and required documents accurately during video interactions.
- Ensure a smooth, professional, and customer-friendly KYC experience.
- Maintain accuracy and confidentiality while handling customer information.
- Identify suitable opportunities for cross-selling relevant products and services.
- Achieve assigned KYC and cross-selling targets.
- Resolve basic customer queries and guide customers through the KYC process.
- Follow all applicable company processes,



compliance requirements, and quality standards.

Requirements

- Minimum Bachelor’s Degree from a recognized university.
- Freshers are eligible to apply.
- Maximum age: 30 years.
- Excellent English communication skills, both verbal and written.
- Strong interpersonal and customer-handling skills.
- Comfortable interacting with customers through video calls.
- Good attention to detail and ability to follow processes accurately.
- Basic computer knowledge and familiarity with digital platforms.
- Positive attitude with a customer-centric approach.
- Willingness to work towards assigned performance and cross-selling targets.

Key Skills

- Excellent English Communication
- Customer Handling
- Video KYC
- Cross-Selling
- Attention to Detail
- Problem Solving
- Basic Computer Skills
- Target Orientation
- Professional Communication

Pay: ₹20,000.00 - ₹45,000.00 per month

Advantages

- Provident Fund

Work Location: In person

📌 Video KYC Specialist (Thane)
🏢 Client - IDFC
📍 Thane