Join the team as a Full Time International Voice Process on Erekrut, specializing in US DEBT Collection in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Responsibilities:
- Make outbound calls to customers in order to collect past due bills
- Meet department productivity and quality standards
- Ability to handle high volume calls
- Strive to achieve a first call resolution in order to collect the outstanding bill
- Ability to apply independent judgment to handle all aspects of collection process.
- Responsible for corresponding with customers
Requirements
- 1 or more years of Call Center experience required.
- Excellent negotiation skills & Communication Skills
- Positive Thought process
Experience: 6 months plus in any international BPO
- Ability to work over weekends
- Ability to multitask.
- Ready to work from office
- Ready to commute self