Travel Desk support coordinator (Bengaluru)

Travel Desk support coordinator (Bengaluru)

01 Oct
|
Azim Premji Foundation
|
Bengaluru

01 Oct

Azim Premji Foundation

Bengaluru

ABOUT THE ROLE:

A travel support Coordinator is responsible for planning, organizing, and managing travel arrangements for individuals or groups, ensuring smooth and efficient travel experiences.

This role involves booking flights, accommodation, transportation, and other travel logistics, as well as managing budgets and ensuring compliance with company policies.

Key Responsibilities:

- Booking and Coordination: Arranging flights, accommodations, transportation (car rentals, etc.), and other travel logistics.
- Policy Compliance: Ensuring all travel arrangements adhere to client travel policies and procedures.
- Vendor Negotiation: Negotiating with travel agencies to secure the best rates and services using resources for comparison.
- Itinerary Management: Check and share detailed travel itineraries, ensuring they meet the needs of travellers.
- Troubleshooting: Resolving any issues that arise during travel, such as flight cancellations or unexpected changes.
- Travel Advice: Providing travellers with information on travel regulations, and safety protocols if any.
- Record Keeping: Maintaining accurate records of travel arrangements, expenses, and other relevant data.
- Communication: Communicating effectively with travellers, vendors, and other stakeholders.
- Staying Updated: Keeping abreast of travel trends, regulations, and safety measures. The goal is to make travel smooth, cost-effective, and stress-free for everyone.





What We’re Looking For:

- Qualification – Any Graduate.
- Experience – Above 5 years’ experience in travel field.
- Experience in GDS, Corporate Travel Management.
- Candidate should be excellent with both written and oral communication.

Key Skills Required:

- Organizational Skills: Excellent organizational and time management skills are crucial for managing multiple travel arrangements simultaneously.
- Communication Skills: Robust written and verbal communication skills are needed to interact with travellers, vendors, and other stakeholders.
- Attention to Detail: Meticulous attention to detail is necessary to ensure accuracy in bookings and itineraries.
- Problem-Solving Skills: The ability to resolve travel-related issues quickly and effectively.
- Knowledge of Travel Industry: Familiarity with travel booking systems, industry trends, and travel regulations.
- Customer Service Skills: Providing excellent customer service to ensure a positive travel experience with a consultative approach.
- Negotiation Skills: Negotiating with vendors to secure the best rates and services.
- Computer Skills: Proficiency in using computer systems for booking and managing travel. Proficiency of advanced MS Excel.

Language Skills: Fluency in English is a must, and knowledge of other languages can be an advantage.

📌 Travel Desk support coordinator (Bengaluru)
🏢 Azim Premji Foundation
📍 Bengaluru

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