The Training Manager will lead the Learning and Development (L&D;) initiatives. He will be responsible for imparting training, identifying skill gaps, and evaluating the effectiveness of programs to boost employee productivity and compliance.

Key Responsibilities

1. Training Needs Analysis (TNA)

- Conduct skills gap analyses to identify developmental needs across various departments (e.g., Sales, Credit, Collections, and Operations).
- Collaborate with regional managers and business heads to align training with company sales targets and strategic objectives

2. Program Design & Content Development

- Develop and maintain updated training modules, manuals, and e-learning materials regarding product knowledge, loan origination systems (LOS), and customer service.

3. Training Delivery & Onboarding

- Lead comprehensive orientation and induction programs for all recent hires to ensure a seamless onboarding experience.
- Facilitate classroom sessions, virtual training, and on-the-job (OJT) coaching.

4. Performance Measurement & Evaluation

- Measure the impact of training programs on employee performance and business KPIs

Gather feedback from trainees and managers to continuously improve training methodologies.

📌 Training Manager (Gurugram)
🏢 Seeds Fincap
📍 Gurugram