Join the Calling 24o7 BPO Services Pvt. Ltd. team as a Full Time Trainer on Erekrut, specializing in Trainer in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 4-6 Years.
Apply now on Erekrut to take the next step in your career with a leading global company.
- Communicating with teams, Managers & relevant stakeholders to identify training needs
- Design content & develop training programs(in house/outsourced) for employees
- Train Current Joiners on Indiamart product & processes
- Track and report completion of training sessions
- Publish monthly/quarterly training reports
- Deliver training updates to the business
- Revise and update the content when required
- Design and develop the regular assessments to understand the effectiveness of the training
- Track individual performance during and after the trainings and conduct refresher sessions on need basis
- Should be aware about BPO training matrices, TNA, TNI, Attrition, NHT/PKT Refresher
Designation
Trainer
Key Skills
Communication SkillsLeadership SkillsSalesTraining
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Sales/Service Trainer (Dealer) Quiz
30 Minutes
📌 Trainer (Pune)
🏢 Calling 24o7 BPO Services
📍 Pune
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