01 Oct
|
Elena Digital
|
Gurugram
01 Oct
Elena Digital
Gurugram
Position: Sr Telesales Executive
Location: Gurugram
Work Mode: Work from Office
Job Type: Permanent | Full time
Experience: 0.6 months to 10 Years
Key Responsibilities
- Make outbound calls to prospective and existing customers and generate sales.
- Handle inbound customer queries and convert leads into customers.
- Follow up with leads through phone calls, WhatsApp, and other communication channels.
- Understand customer requirements and recommend suitable services.
- Explain services, offers, and packages clearly to customers.
- Build and maintain positive relationships with prospective and existing customers.
- Maintain accurate records of customer interactions and update the CRM.
- Follow up regularly with interested and potential customers.
- Work towards achieving daily, weekly, and monthly sales targets.
- Coordinate with the operations and customer success teams to ensure a smooth customer experience.
- Collect customer feedback and share relevant insights with the team.
- Support the team in improving sales processes and customer conversion.
What You Will Gain
- Hands-on experience in Telesales, Business Development, and Customer Relationship Management.
- Practical experience in handling leads and converting prospects into customers.
- Exposure to CRM and sales processes.
- Opportunity to develop communication, negotiation, and sales skills.
- Work experience in a fast-paced startup environment.
- Hands-on experience in sales and business operations.
- Exposure to startup growth strategies and customer lifecycle management.
- Opportunity to work closely with the founding team.
- Mentorship and practical learning in sales, operations, and customer experience.
- Potential full-time opportunity based on performance.
Preferred Skills:
- Prior internship or experience in sales, customer support, or operations
- Familiarity with CRM tools.
- Interest in startups, wellness, or astrology is a plus.
📌 Tele Sales Executive (Gurugram)
🏢 Elena Digital
📍 Gurugram