- Make and receive calls from patients and attendants professionally.

- Explain hospital services, departments, doctors, consultation timings, and facilities.

- Schedule, confirm, and reschedule patient appointments.

- Follow up with patients regarding appointments, investigations, and treatments as instructed.

- Handle patient enquiries and direct them to the appropriate department.

- Maintain accurate call records and patient enquiry details.

- Conduct follow-up calls for patient feedback and service-related communication.

- Inform patients about health camps, hospital programs, and approved promotional activities.

- Coordinate with Front Office, OPD, Billing, Pharmacy, Laboratory, and other departments when required.

- Maintain patient confidentiality and follow hospital policies.

- Escalate complaints or difficult situations to the concerned supervisor.

- Achieve assigned calling and follow-up targets.

Perks

- Commuter assistance

- Food provided

- Paid time off

Work Location: In person

📌 Tele Calling Executive (Chennai)
🏢 Murugan Hospital
📍 Chennai