- Make and receive calls from patients and attendants professionally.
- Explain hospital services, departments, doctors, consultation timings, and facilities.
- Schedule, confirm, and reschedule patient appointments.
- Follow up with patients regarding appointments, investigations, and treatments as instructed.
- Handle patient enquiries and direct them to the appropriate department.
- Maintain accurate call records and patient enquiry details.
- Conduct follow-up calls for patient feedback and service-related communication.
- Inform patients about health camps, hospital programs, and approved promotional activities.
- Coordinate with Front Office, OPD, Billing, Pharmacy, Laboratory, and other departments when required.
- Maintain patient confidentiality and follow hospital policies.
- Escalate complaints or difficult situations to the concerned supervisor.
- Achieve assigned calling and follow-up targets.

Advantages:
- Commuter assistance
- Food provided
- Paid time off

Work Location: In person

📌 Tele Calling Executive (Chennai)
🏢 Murugan Hospital
📍 Chennai