Technical Support Executive (Kolkata)

Technical Support Executive (Kolkata)

01 Oct
|
Venera Software(Traxsmart
|
Kolkata

01 Oct

Venera Software(Traxsmart

Kolkata

Job Responsibilities – Technical Support Executive

- Provide technical support for GPS devices and troubleshoot customer issues.

- Maintain accurate client records and update data in the company portal.

- Handle customer complaints and ensure timely resolution.

- Assist clients with GPS device installation and functionality checks.

- Coordinate with field teams for installation support and issue resolution.

- Prepare reports and provide feedback on recurring customer concerns.

Skills Required

- Strong knowledge of GPS devices, IoT solutions, and SIM management.

- Proficiency in MS Office, CRM tools, and complaint management portals.

- Strong communication and problem-solving skills.

- Ability to handle customers professionally and efficiently.

Pay: ₹12,000.00 - ₹15,000.00 per month

Perks

- Health insurance

- Provident Fund

Work Location: In person

📌 Technical Support Executive (Kolkata)
🏢 Venera Software(Traxsmart
📍 Kolkata

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