Technical Support Executive (Jaipur)

Technical Support Executive (Jaipur)

01 Oct
|
Jewels Infosystems
|
Jaipur

01 Oct

Jewels Infosystems

Jaipur

Apply only jaipur based candidates

Job Responsibilities

- Provide technical support for the company’s own software to clients.
- Handle customer queries and resolve software-related issues over calls and other support channels.
- Understand client requirements and guide them on the proper use of the software.
- Troubleshoot software issues and coordinate with the technical/development team when required.
- Follow up on reported issues and ensure timely resolution.
- Maintain records of customer complaints, queries, and resolutions.
- Assist clients with software installation and basic troubleshooting.
- Provide product demonstrations and basic user guidance when required.
- Maintain good communication and qualified relationships with clients.

Work from Office

Whatsapp resume (phone hidden)

Salary scale up to 25K

📌 Technical Support Executive (Jaipur)
🏢 Jewels Infosystems
📍 Jaipur

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