OneDayHire Job

Top Hiring Companies

Join the Smart Search Consultant team as a Full Time Technical Support Engineer on Erekrut, specializing in Technical Support Engineer in the IT-ITeS industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 4-6 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

We are hirig for Technical Support Engineer (L1/L2 support)

Qualification: Engineering Graduate

- Required 2-5 years of experience in same field.
- Required Experience in Monitoring tool and incident, problem, release & request management.
- Should have experience providing L1/L2 support for medium sized web based application/system. Should have sound knowledge of SQL queries (any RDBMS database like oracle, sql).
- Technical Skill: Unix Shell scripting, Should know SQL queries (any RDBMS database like oracle, sql), Required Knowledge of Apache httpd server & Tomcat deployment process




- Basic knowledge of Java would be preferred.
- Should have handled multiple applications and worked closely with business users.
- Positive communication skill both oral & written.
- Resolve tickets raised by business team & ensure none are un-attended.
- Provide handover between shifts.
- Track & maintain issue list & ensuring to closure, Ensure SLA adherence of tickets.

Designation

Technical Support Engineer

Key Skills

Apache httpd ServerApache TomcatIncident ManagementIncident ReportsJavaL1 and L2 SupportL1 SupportL2 SupportOracleRDBMSSQLSQL ServerTechnical ServicesTechnical SkillsTechnical SupportTicket System OperationsTicketing System OperationsTomcat Deployment ProcessUnixUnix Shell Scripting

Industry

IT-ITeS

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Technical Support Engineer (Maharashtra)
🏢 Smart Search Consultant
📍 Maharashtra