- Install and set up the equipment and systems.
- Ensure proper configuration and functionality of equipment.
- Perform routine maintenance and inspections of equipment to ensure optimal performance.
- Participate in technical evaluations, use data to provide convincing reports, and possess strong skills in PPT presentations.
- Troubleshoot and repair equipment, utilize personal knowledge and experience to resolve problems.
- Write detailed reports of encountered problems, performed tests, and complete work.
- Actively listen, understand and convey customer requirements, and implement any necessary corrective actions.
- Provide feedback and collaborate with the internal team on quality and design-related issue.
- Improve on customer support plans and build robust customer relationships.
- Ensure customer satisfaction through exceptional service delivery.
Qualifications
- Candidate must possess at least a Diploma / Advanced Diploma / Degree in Engineering (Mechatronic / Electromechanical, Electrical / Electronic, Industrial) or equivalent
- 3D AOI & AXI programming & analysing skills as added advantage
- Well oral expression with self-driven motivation
- Pleasant personality with the customer-oriented mindset
- Fluent in English (spoken and written)
- Good team player and multitasking capabilities
- Located in Coimbatore, India
📌 Technical Support Engineer (Coimbatore)
🏢 Magic-ray Technology
📍 Coimbatore
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