Assistant Manager Chennai, India;Gf, Hyderabad **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Chennai-Tamil-Nadu/Assistant-Manager_26029357-1) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Chennai-Tamil-Nadu/Assistant-Manager_26029357-1) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Chennai-Tamil-Nadu/Assistant-Manager_26029357-1) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Chennai-Tamil-Nadu/Assistant-Manager_26029357-1) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** Global Wholesale Banking Operations comprises operations for Commercial and Corporate banking clients. These operations support the business across US, Asia Pacific, & EMEA regions. GWBO functions include implementation and servicing of credit, depository and treasury products, processing of payments and processing of trade finance transactions. **Job Description** Individual will be required to Verify Transactions across all products including Letter of Credit, Collections, Open Account, Supply Chain Finance etc. He /She will be involved in managing the daily transactions which are received for processing as per Service Level Agreement and in accordance with Bank of America policy and applicable regulations. **Responsibilities** + Mentor associates, enable talent, provide guidance, and encourage morale and performance improvements + Respond to Escalation emails from internal partners & business contacts + Partner with the teams and facilitate prioritization of work as per business need + Ensure and drive strong process controls and governance around SLA and metric management + Interact and build rapport with Business Partners & stakeholders + Engage key stakeholders across levels and work through building agreement across solutions + Approve high value transactions as per agreed 'Delegation of authority' + Identify and suitably escalate risk issues or controls gaps, work towards risk mitigations through controls enhancements and create a risk proactive team culture, following the risk framework all through. + Adopt an innovative approach to work and continuously identify and highlight process improvement opportunities + Ability to analyze data and come up with strategies of effective capacity utilizations + Understand and review global regulatory/compliance policies and identify controls + Provide Subject Matter Expertise and Guidance to the team + Coach and train seasoned SMEs to create adequate backups. **Requirements** **Education** + Graduation / Post Graduation - Preferably Commerce. NO BTECH + Certifications - CDCS **Experience Range** 6-8 Years of relevant experience **Foundational Skills** + International Trade Finance / Letters of Credit + Business Process Excellence - Quality Assurance & Management, SOP Writing/Update Sharing, Process Map Creation ¦ Expert + Operational Risk - Inadequate or failed internal processes, people, and systems or from external events ¦ Advanced + Trade Finance - LC / SCF / OA / Collections / SBLC ¦ Advanced + Trade Finance - Basic Overview, Trade Product Knowledge, Trade Life Cycle & Other Products ¦ Advanced + Issues, Risks and Control Enhancements - Identification, documentation, monitoring, escalation and timely resolution of issues, risks, and controls ¦ Advanced + Flexible and Open-Minded ¦ Expert + Positive Impact and Influence ¦ Expert + Developing Others ¦ Expert + Active Listening ¦ Expert + Attention to Detail ¦ Expert + Analytical Thinking ¦ Expert + Critical Thinking ¦ Expert + Communication Skill - Verbal/Written ¦ Expert + Design Thinking ¦ Expert + Process re-engineering skills ¦ Expert + Customer Focus ¦ Advanced + Stakeholder Management & Network/Relationship Building ¦ Advanced + Strive for Excellence/Change Management ¦ Advanced + Empathy/Managing Emotions - Emotional Intelligence ¦ Advanced + Inclusive Leadership/Manager and Leadership Effectiveness ¦ Advanced + Team Building ¦ Advanced + Entrepreneurial Initiative ¦ Advanced + Conflict Management ¦ Advanced + Interviewing Skills ¦ Advanced + Negotiation Skills ¦ Advanced + MS Office (Excel, Word, PowerPoint) ¦ Advanced + Business Analysis (Translating business requirements into technical specs) ¦ Advanced + Process Mapping Tools - MS Visio, Aris etc. ¦ Proficient **Desired Skills** + Overview in Trade Finance ¦ Expert + Overview & Navigation of Clearpar ¦ Expert + Banking & Markets Knowledge - Payments, LCs, Supply Chain Finance ¦ Advanced + Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. ¦ Advanced + Robotics - Reporting, Monitoring and Governance ¦ Proficient + Functional knowledge of AI/ML tools ¦ Proficient + Multi-Tasking ¦ Advanced + Building Your Personal Brand ¦ Advanced + Abstract Reasoning/Thinking ¦ Advanced + Numerical Ability ¦ Proficient + Collaborative Training & Communication Tools - Ex: Cisco WebEx, MS Team, Skype, Zoom etc. ¦ Advanced **Work Timings** + 6.30 pm - 3.30 am (Rotational) **Job Location** Chennai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity,



in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America perks. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason. Investment products offered through MLPF&S; and insurance and annuity products offered through MLLA: **Are Not FDIC Insured** **Are Not Bank Guaranteed** **May Lose Value** **Are Not Deposits** **Are Not Insured by Any Federal Government Agency** **Are not a condition to Any Banking Service or Activity** Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S;" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S; is a registered broker-dealer, registered investment adviser, **Member SIPC** and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp."). Bank of America Private Bank is a division of Bank of America, N.A. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. © 2026 Bank of America Corporation. All rights reserved.

📌 Assistant Manager (Chennai)
🏢 Bank Of America
📍 Chennai