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Join the BYJUS team as a Full Time Student Success Specialist on Erekrut, specializing in Student Success Specialist in the Education industry. We are seeking talented individuals with a passion for Office Management & Qualified Skills and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Dear Aspirant,

Hiring for the post of Student Success Specialist role.

Requirement-

Time of work: 10 a.m. to 8 p.m.

5 hours of talk time per day, 60 customer connections, and 150 or more dialed calls.

SSS has two days off. a rotating base.

LAPTOP and WIFI – This should be a must.

Role Description

Description: You will start your journey at BYJU’S as a Student Success Specialist to guide students who are using BYJU’s App Learning Program & be an integral part of their learning journey with BYJU’S. Your key role is to connect regularly with students and parents and ensure that they are having a seamless & effective experience with BYJU’S.

Responsibilities of the Candidate

- As a Student Success Specialist at BYJU, your role would involve supporting and guiding students to achieve their academic goals and maximize their learning experience. Here are some key responsibilities and strategies that you may undertake in this role:
- Student Engagement: Foster positive relationships with students by actively engaging with them through various channels, such as email, phone calls, and video conferences. Regularly communicate with students to understand their progress, challenges,



and learning needs.
- Academic Support: Provide personalized academic support to students, addressing their queries, clarifying concepts, and offering guidance on study plans, time management, and effective learning strategies. Tailor your approach based on individual student requirements.
- Goal Setting: Collaborate with students to set realistic and achievable academic goals. Help them create a roadmap and action plans to track their progress. Regularly review and update goals to ensure alignment with their evolving needs and aspirations.
- Performance Monitoring: Monitor students' performance and progress using data and analytics available within BYJU'S platform. Identify areas of improvement and proactively intervene to address any gaps or challenges. Provide feedback on students' performance and celebrate their achievements.
- Motivation and Confidence Building: Inspire and motivate students to stay committed to their studies. Help them overcome obstacles and build their confidence by acknowledging their achievements, providing positive reinforcement,

and highlighting their potential.

Interested Ones can drop a mail at - [email protected]

Regards

Nikita

Designation

Student Success Specialist

Key Skills

B2B SalesCommunication SkillsCustomer RelationsCustomer ServiceMarketingRemoting

Industry

Education

Functional Area

Office Management & Professional Skills

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Home

Assessment Details

Commercial Executive/Officer Quiz

30 Minutes

📌 Student Success Specialist (Noida)
🏢 Byjus
📍 Noida