About the Role

We are looking for responsible, energetic and sales-oriented candidates to manage our Green EV electric scooter stores in Rohini and Karol Bagh, Delhi.

The selected candidate will be responsible for complete day-to-day store operations, customer handling, retail sales, B2B sales, dealer coordination, stock management and after-sales support.

? Key Responsibilities

1. Store Operations

* Open and close the store as per the prescribed timings.
- Ensure the store remains operational and properly managed throughout working hours.
- Maintain store discipline, cleanliness and hygiene.
- Ensure proper display and presentation of all EV models and accessories.
- Maintain daily store activity records.
- Ensure all store-related operational requirements are properly managed.

1. Customer Handling & Retail Sales

* Welcome customers and understand their requirements.
- Explain Green EV products, features, specifications, range, battery options, pricing, warranty and other details.
- Conduct product demonstrations and test rides.
- Follow up with potential customers and convert enquiries into sales.
- Maintain records of enquiries, follow-ups and sales.
- Achieve assigned monthly sales targets.

1. B2B Sales & Dealer Development

* Identify and contact potential B2B customers and EV dealers.
- Make regular calls and follow-ups with prospective dealers.
- Generate B2B sales leads from the assigned territory.
- Explain Green EV products and business opportunities to dealers.
- Coordinate with dealers/customers until order closure.
- Maintain proper records of B2B enquiries, calls, follow-ups and orders.

1. Stock & Inventory Management

* Maintain accurate records of stock received,



sold, transferred and available at the store.
- Maintain records of scooters, batteries, chargers, spare parts and accessories.
- Conduct regular physical stock verification.
- Immediately report any stock mismatch or shortage.
- Maintain proper documentation for stock movement and sales.

1. Customer Support & After-Sales Coordination

* Handle initial customer complaints and service-related queries.
- Coordinate with the technical/service team for customer issues.
- Arrange technicians whenever required.
- Coordinate for spare parts and service requirements.
- Maintain records of customer complaints and their resolution status.
- Ensure customers receive timely updates regarding their service issues.

1. Google Business / Online Reviews

* Encourage genuine customers to share their experience and review the store on the business profile.
- Maintain valuable customer relationships to improve customer experience.
- Keep track of customer feedback and reviews.
- Escalate negative feedback or unresolved issues to the management.

1. Reporting & Documentation

Maintain and submit regular reports including:
- Daily sales report
- Customer enquiry report
- Follow-up report
- B2B calling & lead report
- Stock received report
- Stock sold report
- Current stock report




- Service/complaint report
- Technician visit report
- Spare parts requirement
- Store activity report
- Any other reports required by management

? Salary & Incentives

Fixed Salary: 15000 to 18000

Additional Incentives

- ? Incentive on retail scooter sales
- ? Incentive on B2B sales
- ? Incentive on dealer-generated/closed business
- ? Additional incentives may be provided based on achievement of assigned targets

Total earning potential = Fixed Salary + Sales Incentives + B2B Incentives

? Candidate Profile

We are looking for candidates who are:

- Responsible and punctual
- Good at customer communication
- Comfortable with sales and follow-ups
- Confident in explaining products to customers
- Comfortable making B2B/dealer calls
- Valuable at maintaining records and reports
- Able to independently manage a store
- Basic knowledge of smartphones, WhatsApp, Excel/Google Sheets and online business profiles
- Target-oriented and willing to work in a sales environment

? Experience

Preferred: 0 -2 years of experience in:

- Retail Sales
- Automobile / EV Sales
- Two-Wheeler Sales
- Store Operations
- B2B Sales
- Dealer Sales
- Customer Support

Freshers with strong communication and sales skills may also apply.

? Working Hours

Full-Time | Store-based role

Candidate must be comfortable working according to store operating hours, including weekends/holidays as per business requirements.

? Locations

1. Green EV – Rohini, Delhi
2. Green EV – Karol Bagh, Delhi
3. Green EV - uttam Nagar
4. Green EV - Ghitorni

Candidates can apply for the location nearest to them.

📌 Store operation & sales executive (Delhi)
🏢 NP Green Electric Vehicles Private
📍 Delhi