Job Purpose

- Responsible for successful delivery of HR systems and process solutions.

- Responsible for optimizing recruitment system and process efficiencies.

- Responsible for maintenance and enhancements of current processes.

- Responsible to track and drive adoption of new technology/systems.

Key Responsibility Areas:

Process and Technology Enhancements

- Ensure all the set processes for TA are system driven.

- Working with external vendors and tech partners to resolve system related issues faced by the HR team.

- Acting as TA project manager for assigned system/tech projects and ensure timely completion of the project.

- UAT management for TA applications and systems.

- Address day to day queries from TA partners and other team members on systems/processes managed.

- Ensure all vendor payments are managed in a timely manner.

- Support delivery team with relevant data points, accesses and ensure systems work as per defined process.

- Create SOPs and user manuals.

Internal Platform Training and Adoption

- Identifying training needs of end users and working with technology partners to develop and provide the necessary training to meet those needs.

- Track platform usage and publish relevant metrices to drive adoption of all applications.

- Ensure laid down processes are adhered to by all users.





Process and Compliance

- Critically review existing processes and identify change areas.

- Market benchmarking of processes and systems.

- Draft process notes, Job cards and guidelines on TA processes.

- Ensure processes are in line with Regulatory and internal guidelines

- Ensure policy compliance across TA processes and systems and develop a governance mechanism.

- Ensure that vendor management related activities are as per policy.

- Highlight process gaps if any and propose solutions for addressing them.

- Engage with multiple internal teams and stakeholders on process design and approvals.

Key Skills

- HR business experience

- Experience of successfully managing technology projects and roll outs

- Ability to work and collaborate with stakeholders at all levels

- Strong analytical skills – ability to assess processes and outcomes by establishing and interpreting metrics

- Solid verbal/ written communication and listening skills

- Strong organization and planning skills to enable management of multiple priorities

- Experienced with HRMS modules including recruitment, talent management etc.

Candidate Profile

MBA ( HR ) with 2 years + experience in Central HR role and Project Management

📌 Sr Manager/Manager - HR/TA COE Tech & Process (Leading Pvt Bank) (Mumbai)
🏢 HDFC Bank
📍 Mumbai