About The Position:

As a Sr Human Resource Associate, within our Regional Shared Service Centre you will join a rapid-growing company and will have responsibility for supporting professionals we engage on behalf of our client. You will assist in the management of the back-end HR, Payroll, and legal service providers that support the infrastructure of our international entities. We are looking for someone with global exposure and experience throughout EMEA

Please note: this is a 9 month fixed term contract working GMT hours and we are ideally looking for someone who can start immediately

What You Will Do:

- Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, absence managements, visa renewals. transfers, offboarding of professionals.
- Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides,employment certificates, certification of termination
- Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
- Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals’ benefits enrollments.
- Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider.
- Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
- Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
- Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email,



and other means of communication)
- Ensure service excellence by following and committing to the established SLAs and SOPs
- Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP.
- First point of contact for professionals& customers during the onboarding and offboarding process

What We Are Looking For:

Minimum Requirements:

- 2-5 years of HR operations experience (SSC experience desirable)
- Detailed knowledge of HR Procedures and policies
- Experience working within a Shared Services
- Basic knowledge of labor legislation throughout the EMEA region
- Experience working with any of the following countries would be an advantage: Poland, Germany, Czech Republic, Hungary, Bulgaria, UK, Ireland, Belgium, Netherlands, Denmark, Sweden, Norway, Finland
- Excellent customer service skills.
- Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings.
- Literacy with MS Office
- Possess a proactive 'test-and-learn' mindset; capable of quickly mastering and deploying new AI features and platforms due to the rapid pace environment.
- Demonstrated AI literacy with the ability to integrate generative AI tools (e.g.,Gemini, Notebook LM) into daily workflows to increase efficiency and output quality.
- Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively.
- Experience in stakeholder management, including building positive relationships with both internal and external stakeholders.
- Demonstrating strong self-motivation, attention to detail, and time management skills
- Ability to work in an international team composed of team members in different locations and from different cultures and backgrounds.
- Flexibility to accommodate different time zones based on customer and professional needs.

Preferred Qualifications
- Knowledge and experience in handling offboardings will be an added advantage.

📌 Sr Human Resources Associate, Shared Service Centre (India)
🏢 G. P.
📍 India