Own end-to-end solution design for a large-scale conversational AI deployment across national and international networks, translating business requirements into a technical architecture spanning WhatsApp, DMS/CRM integrations and dashboarding.
Key Responsibilities :
- Design the end-to-end technical architecture for a multi-user WhatsApp automation and analytics rollout
- Define integration approach with CRM platforms
- Translate business and client requirements into detailed technical specifications
- Partner with engineering to plan and track phased rollout across locations
- Review implementation for scalability, reliability and data integrity
- Act as the primary technical point of contact for this engagement
Requirements :
- 5+ years in solution architecture, systems integration or technical consulting
- Hands-on experience integrating third-party APIs (CRM, DMS, messaging platforms)
- Strong understanding of WhatsApp Business API or similar conversational platforms
- Ability to work directly with business stakeholders and translate needs into specs
- Comfortable owning ambiguous, fast-moving projects end to end
Positive to Have :
- Experience in automotive, retail or multi-location franchise environments
- Familiarity with low-code/no-code automation tools
📌 Solution Architect - Conversational AI (India)
🏢 Sumanel Technology Ventures
📍 India
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