Key Responsibilities

- Provide IT support to employees for hardware, software, and system-related issues.
- Install, configure, and troubleshoot Windows 10/11 systems.
- Install, configure, and troubleshoot Microsoft Office / Microsoft 365 applications.
- Troubleshoot Microsoft Outlook, including email configuration, profile issues, send/receive problems, OST/PST issues, synchronization, and mailbox connectivity.
- Troubleshoot commonly used software and business applications.
- Support and troubleshoot Adobe applications, CorelDRAW, PDF applications, browsers, and other productivity software.
- Configure and troubleshoot computers, laptops, printers, scanners, and other IT peripherals.
- Troubleshoot basic LAN, Wi-Fi, internet, and network connectivity issues.
- Perform basic configuration and troubleshooting of routers and switches.
- Manage user accounts, passwords, and basic access permissions.
- Install and maintain antivirus and other required security software.
- Perform software installation, updates, upgrades, and system configuration.
- Maintain IT asset records and software inventory.
- Provide IT support during employee onboarding and offboarding.




- Maintain proper records of IT issues and their resolutions.
- Follow basic IT security and data protection practices.
- Required Skills
- Minimum 1 year of experience in IT Support / Desktop Support / IT Helpdesk.
- Good knowledge of Windows 10/11.
- Positive knowledge of Microsoft Office / Microsoft 365.
- Good troubleshooting knowledge of Microsoft Outlook and email-related issues.
- Knowledge of commonly used software such as Adobe Acrobat/Creative Cloud, CorelDRAW, PDF tools, browsers, and other office applications.
- Basic knowledge of networking – TCP/IP, LAN, WAN, DNS, DHCP, Wi-Fi.
- Basic troubleshooting knowledge of routers, switches, printers, and scanners.
- Good hardware and software troubleshooting skills.
- Basic understanding of antivirus and IT security.
- Good communication and problem-solving skills.
- Ability to handle day-to-day IT support independently.

Pay: ₹15,000.00 - ₹200,000.00 per year

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Software Support Executive (Patel Nagar)
🏢 Allegient Unified Technology
📍 Patel Nagar