Sky 360-Investment RM-Sky Channel-Product Manager (Thane)

Sky 360-Investment RM-Sky Channel-Product Manager (Thane)

01 Oct
|
Kotak
|
Thane

01 Oct

Kotak

Thane

JD – Investment RM

- Reply to tickets received on Freshdesk from [email protected]

- Make outbound calls to customers for NPS

- Make outbound calls to customers for any document requirement / clarification

- Manage their KPIS like CSAT, FRT, count of tickets, AHT etc

- Raise Jira Tickets to internal teams like Tech / Product etc on customer cases requiring intervention.

📌 Sky 360-Investment RM-Sky Channel-Product Manager (Thane)
🏢 Kotak
📍 Thane

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