Greeting from TCS!!!

Job Title: ServiceNow developer HAM and SAM + ITSM

Required Skillset: ServiceNow Developer with strong expertise in Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Service Management (ITSM) modules.

Location: Delhi / PAN INDIA

Experience Range: 8-10 years

:

We are looking for an experienced ServiceNow Developer with robust expertise in Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Service Management (ITSM) modules. The candidate will be responsible for designing, developing, configuring, and supporting ServiceNow solutions while ensuring alignment with business and IT service management requirements.

Required Skills & Qualifications

Design, develop, configure, and maintain ServiceNow HAM, SAM, and ITSM modules.

Implement and customize

- Incident Management
- Problem Management
- Change Management
- Service Catalog
- Request Management
- Hardware Asset Management
- Software Asset Management

1. Develop ServiceNow workflows,



Flow Designer solutions, Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
2. Configure software license management, software reclamation, compliance tracking, and publisher normalization in SAM.
3. Configure asset lifecycle management, stockrooms, procurement lifecycle, and asset tracking in HAM.
4. Build integrations with third-party applications using REST/SOAP APIs and Integration Hub.
5. Develop dashboards, reports, and performance analytics.
6. Support platform upgrades, patches, and enhancements.
7. Participate in requirements gathering, solution design, testing, deployment, and production support.
8. Create and maintain technical documentation.
9. Collaborate with business stakeholders, architects, and support teams.

Thanks & Regards,

Ria Aarthi A.

📌 ServiceNow Developer (Delhi)
🏢 Tata Consultancy Services
📍 Delhi