ROLE OVERVIEW

We are looking for an experienced Insurance Broking - Client Servicing / Operations professional to manage key client relationships, ensure smooth policy servicing and drive effective claims management.

The ideal candidate should have strong experience in corporate insurance broking, particularly in managing SME/MSME and mid-market clients.

KEY RESPONSIBILITIES u25cf Manage end-to-end servicing for assigned corporate/SME/MSME clients.

u25cf Act as the key relationship manager and primary point of contact for clients.

u25cf Handle policy servicing, endorsements, renewals, documentation and client queries.

u25cf Coordinate with insurers for quotations, endorsements, policy issuance and corrections.

u25cf Manage and monitor claims from intimation to settlement, ensuring timely resolution.

u25cf Coordinate with insurers, TPAs, surveyors and internal teams for claims resolution.

u25cf Track claim status, escalations and pending documentation.

u25cf Conduct regular client reviews and identify service gaps.

u25cf Ensure accurate CRM, policy and claims records.





u25cf Work closely with Sales/Business Development teams for renewals, cross-sell and client retention.

u25cf Lead or mentor servicing/operations team members, where applicable.

Ideal Candidate u25cf 3-12+ years of experience in Insurance Broking / Corporate Insurance Servicing.

u25cf Solid experience in client relationship management and claims handling.

u25cf Experience managing GMC/GPA/GTL and/or Commercial Insurance portfolios.

u25cf Strong understanding of insurance policy servicing and claims processes.

u25cf Proven ability to independently manage corporate clients and escalations.

u25cf Strong communication, coordination and negotiation skills.

u25cf Experience with SME/MSME and mid-market clients is preferred.

u25cf III/NIA certification is an advantage.

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Service / Operations - Key Relationship Management Professional (Bengaluru)
🏢 Clearcover Insurance
📍 Bengaluru