Greetings from Trigent Software.

Candidates with excellent communication are highly preferred

Role: Service Desk Management( Technical Support)

Mode of Work: Work from Office

Experience : Min 1yr to 3yrs

Location: Mumbai

Working Days: 5 days

Shift: US Rotational( Night Shift)

Qualification: Any Graduate/ Preferably Technical Graduates

Salary : 3 LPA( 23,500)

Cab: Pick and Drop will be provided

Notice : Immediate

Roles & Responsibilities:

- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Document client interactions and solutions for future reference.
- Collaborate with team members to enhance service delivery.
- Provide feedback on system performance and suggest improvements.

Professional & Technical Skills:




- Must To Have Skills: Proficiency in Service Desk Management.
- Experience with Service Desk Voice Support.
- Solid communication and interpersonal skills.
- Ability to analyze and resolve technical issues.
- Familiarity with ticketing systems and client management tools.

Additional Information
- The candidate should have minimum 1-3 years of experience in Service Desk Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required."

Interested candidates can shared the CV to [email protected] or call/ whatsapp HR Sujath Ali - (phone hidden).

📌 Service Desk Engineer - In Hand Salary (Mumbai)
🏢 Trigent Software
📍 Mumbai