Service Desk Executive | International (Bengaluru)

Service Desk Executive | International (Bengaluru)

01 Oct
|
Pi Square Technologies
|
Bengaluru

01 Oct

Pi Square Technologies

Bengaluru

Service Desk International Voice

- Handle international voice-based technical support and troubleshoot end-user IT issues.
- Hands-on troubleshooting experience in Windows, Active Directory (AD), DNS, VPN, and Office 365/Microsoft 365.
- Experience working with ServiceNow for incident logging, tracking, and resolution.
- Robust understanding of Incident Management, SLA, ticket prioritization, and escalation procedures.
- Troubleshoot user access, password, connectivity, application, and system-related issues.
- Excellent English communication and customer-handling skills.
- Willingness to work in rotational/night shifts.

📌 Service Desk Executive | International (Bengaluru)
🏢 Pi Square Technologies
📍 Bengaluru

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