Service Delivery Manager (SDM) (Noida)

Service Delivery Manager (SDM) (Noida)

01 Oct
|
HCLTech
|
Noida

01 Oct

HCLTech

Noida

Service Delivery Manager (SDM) Noida, Uttar Pradesh

Job Summary

Service Delivery Manager (SDM)

The Service Delivery Manager (SDM) is responsible for ensuring seamless delivery of IT infrastructure and managed services while maintaining agreed service levels, customer satisfaction, operational excellence, and continuous service improvement. The role involves managing service operations, stakeholder engagement, governance, risk management, and cross-functional teams to deliver high-quality services aligned with business objectives.

Key Responsibilities

SDM

Skill Requirements

SDM

Other Requirements

SDM

📌 Service Delivery Manager (SDM) (Noida)
🏢 HCLTech
📍 Noida

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