Competency:

Zscaler, ZIA, ZPAProject Name:

ACPLYears of experience required:

2:

Job Title: Job Title: Senior Solution Engineer

Job Type: Full-time

About the Company: ACPL

We at ACPL are Cyber Security specialists and help corporates with their complete cycle of setting up the Cyber security platform. Right from selecting the adaptable security tools to the deployment of the same and then providing dedicated cybersecurity services.

Established in 1990, ACPL is the developer of India’s first antivirus software “SmartDog”. We offer our services and solutions by integrating complex technologies offered by the leading IT companies through strategic partnerships. Our solutions and services are majorly focused on the most challenging industry verticals like BFSI, Manufacturing, Telecommunication, Retail, Healthcare, IT/ ITES, Power, Media Education, Distribution and more.

We are $70 million company with PAN India presence with services across ASIA and a branch office in Singapore. We are a team of 300+ highly qualified professionals having certifications like CISSP , CISA , GICH etc.

Apart from winning various Industry awards and recognitions ACPL is 100% RBA Compliant and a certified “Great place to work”.

Job Overview:

We are seeking an experienced Zscaler L2 Security Engineer to provide advanced support, design, and implementation of Zscaler security solutions. This role involves troubleshooting complex security incidents, optimizing security policies, and ensuring seamless integration with enterprise network architectures.

Key Roles & Responsibilities:

- Act as an escalation point (L2) for Zscaler-related issues.
- Diagnose and resolve complex security, networking, and performance-related issues.




- Work closely with vendors and internal teams to resolve critical incidents.
- Lead the deployment and configuration of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
- Optimize security policies, access control lists (ACLs), and traffic forwarding methods.
- Manage integrations with SIEM, EDR, and other security tools.
- Analyse and fine-tune Zscaler performance metrics, including latency, bandwidth, and routing.
- Conduct deep packet inspection (DPI) and log analysis for security monitoring.
- Design and implement web filtering, SSL inspection, data loss prevention (DLP), and sandboxing policies.
- Enforce zero-trust security principles across the organization.
- Work closely with SOC, NOC, and IT teams to align security policies with business requirements.
- Create detailed documentation for configurations, troubleshooting steps, and best practices.
- Provide training and knowledge transfer to L1/L2 teams.
- Require Stay updated with the latest threats, attack vectors, and Radware product features.

Required Skills & Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Minimum 3+ years of experience in network security, preferably with a focus on Zscaler.
- Strong experience in packet capture analysis (Wireshark, tcpdump).
- Proficiency in using Zscaler logs, dashboards, and reporting tools for incident resolution.
- Ability to diagnose and resolve proxy bypass, latency, authentication, and tunneling issues.
- Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work in a high-pressure, fast-paced setting.Department:

ITDesignation:

Sr.Solution Engineer

📌 Senior Solution Engineer (Gurugram)
🏢 the Company: ACPL
📍 Gurugram