Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is transparent: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.





3+Years of experience. In-depth knowledge of routing protocols (e.g., BGP, OSPF), switching technologies (e.g., VXLAN, EVPN, MLAG), and WAN technologies (e.g., SD-WAN, MPLS).Troubleshooting: Strong ability to analyze logs, traffic patterns, and packet captures to diagnose complex issues.Vendor Management: Experience liaising with vendors to resolve issues and manage service providers.

Technical Leadership: Ability to provide technical guidance and mentor lower-level support teams.

Documentation: Maintaining accurate documentation for network configurations, processes, and procedures.

Qualifications

Bachelor's degree with more than three years' experience in Core networking.

📌 Senior Program Analyst - EIT (Mumbai)
🏢 Wns Global Services
📍 Mumbai