Company Description Ascensive Educare Limited is an NSDC Partner and ISO 9001:2015 certified organization with its corporate office in Salt Lake, Kolkata. Established in 2012, the company focuses on developing sustainable livelihoods and promoting entrepreneurship to empower youth.

Ascensive

Educare operates as a fast-growing enterprise within the skill development and education sector. The company is listed on the BSE SME platform, reflecting its formal corporate governance and growth orientation. Team members join a mission-driven organization committed to creating tangible social impact through skills and training.

Role Description The Senior Operations Manager is a full-time, on-site role based in Shillong, responsible for overseeing day-to-day operational activities and ensuring smooth functioning of training centers and related projects. This role includes managing teams, allocating resources, and monitoring performance against operational targets and quality standards.

The Senior Operations

Manager will coordinate with internal and external stakeholders, ensure compliance with organizational and regulatory guidelines, and support timely project execution. The role also involves process improvement, reporting on operational metrics, and contributing to strategic planning for expansion and efficiency. The person in this position will mentor staff, resolve operational issues,



and help maintain a professional, learner-focused environment aligned with the organization’s mission.

Qualifications

- Solid operations management and project management skills, with experience overseeing multi-site or multi-team activities.
- Proficiency in planning, resource allocation, and performance monitoring, including use of spreadsheets and basic data analysis tools.
- Demonstrated people management skills, including team leadership, coaching, and conflict resolution.
- Effective communication and stakeholder management skills for working with learners, partners, and internal leadership.
- Ability to develop and streamline processes, implement standard operating procedures, and ensure compliance with quality and regulatory standards.
- Bachelor’s degree in Management, Business Administration, Education, or a related field; a postgraduate degree is an advantage.
- Prior experience in education, skill development, training, or social impact organisations is highly beneficial.
- Strong problem-solving skills, attention to detail, and the ability to work independently in an on-site setting in Shillong.
- Candidates with a hospitality background will be given preference.
- Applicants preferably from Assam, Meghalaya or other North East states.

📌 Senior Operations Manager (Shillong)
🏢 Ascensive Educare
📍 Shillong