01 Oct
|
Delhivery
|
Pune
Job Title : Senior Manager - Field HR
Department : Human Resources
Location : Pune and Nagpur (2 positions)
Reports To : Field HR Director
Position Overview
We are looking for a dynamic and experienced Senior Manager - Field HR to lead and manage the HR functions across multiple field operations. The role requires an individual with a deep understanding of HR processes, strong leadership skills, and a hands-on approach to managing a diverse and remote workforce. The Senior Manager - Field HR will be responsible for implementing HR strategies, ensuring employee engagement, driving talent acquisition, and managing performance across field locations.
Key Responsibilities
- Strategic HR Leadership :
- Partner with senior leadership to align HR initiatives with business objectives, ensuring a strong workforce in field operations.
- Provide strategic guidance on HR issues including employee relations, talent development, workforce planning, and retention.
- Employee Relations :
- Act as a liaison between management and employees in the field, ensuring effective communication and resolving employee concerns.
- Handle complex employee relations issues, disciplinary actions, and grievance processes.
- Promote a positive organizational culture and foster employee engagement.
- Talent Acquisition & Management :
- Oversee the recruitment and onboarding processes for field employees, ensuring timely hiring and smooth integration.
- Work with recruitment teams to build talent pipelines and strengthen employer branding in field locations.
- Implement training and development programs that cater to the needs of field employees.
- Performance Management :
- Support the implementation of performance management processes, ensuring consistent application of evaluation methods and timely feedback.
- Monitor key HR metrics and work with managers to identify and address performance gaps.
- Lead performance improvement initiatives and talent succession planning.
- HR Compliance and Policy Implementation :
- Ensure that field operations comply with labor laws,
company policies, and regulatory requirements.
- Ensure the consistency and fairness of HR practices across the field workforce.
- Reporting and Analytics :
- Provide regular reports and insights on HR performance in field operations, including turnover rates, employee satisfaction, and training effectiveness.
- Monitor the effectiveness of HR initiatives and make data-driven recommendations for improvement.
- Team Leadership & Development :
- Lead, coach, and mentor HR field teams to ensure they are aligned with the organization's goals and objectives.
- Manage the professional development of HR team members and help them grow in their roles.
- Change Management :
- Lead change management efforts in the field, ensuring smooth transitions and the effective implementation of new HR initiatives or policies.
- Support leadership in driving transformation projects and aligning the workforce with evolving business needs.
Qualifications :
- Education :
- Bachelor's degree in Human Resources, Business Administration, or related field (Master’s degree or HR certification preferred).
- Experience :
- Minimum of 8-10 years of experience in HR, with at least 4-5 years in a leadership role within field HR operations.
- Proven experience in managing HR operations across multiple locations or remote teams.
- Strong knowledge of labor laws and HR best practices.
- Skills :
- Strong interpersonal and communication skills, with the ability to build relationships with diverse teams.
- Excellent problem-solving and conflict-resolution skills.
- Ability to manage multiple priorities and work in a rapid-paced, dynamic environment.
- Proficient in HRIS systems, Microsoft Office, and data analytics tools.
Key Competencies :
- Leadership and team management
- Strategic thinking and business acumen
- Conflict management and employee relations expertise
- High emotional intelligence
- Strong analytical and reporting skills
- Excellent organizational and time-management abilities
Preferred :
- Experience in multi-location or field operations.
- Ability to travel as needed to visit field locations.
📌 Senior Manager HRBP (Pune)
🏢 Delhivery
📍 Pune