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(JD) – Network Manager (Insurance Sector) Job Title: Manager Department: IT Infrastructure & Security Operations Industry: Insurance / BFSI Experience: 8–10 Years Location: Gurgaon Role Summary The Network Manager is responsible for managing enterprise network operations, ensuring high availability, security, and performance of LAN, WAN, SD-WAN, Data Center, and Cloud connectivity. The role includes leading L2 engineers, handling escalations, maintaining SLA compliance, and supporting critical insurance applications.

Key Responsibilities Network Operations Manage and monitor LAN, WAN, MPLS, Internet, VPN, SD-WAN, and Data Center networks. Ensure 24x7 network availability and adherence to SLAs. Handle escalations and coordinate with SME and vendors for issue resolution. Perform root cause analysis (RCA) for major incidents.

Network Security

Manage firewalls, IPS/IDS, VPNs, NAC, and network access controls. Ensure compliance with insurance industry security standards and audit requirements. Support vulnerability assessments and remediation activities.

Team Management





Lead and mentor L1/L2 network engineers. Conduct shift planning, resource allocation, and performance reviews. Ensure adherence to ITIL Incident, Problem, and Change Management processes.

Infrastructure Management

Configure and manage routers, switches, load balancers, wireless controllers, and firewalls. Maintain network documentation, topology diagrams, and asset inventory. Plan capacity upgrades and network optimization initiatives.

Required Technical Skills Routing Protocols: OSPF, BGP, EIGRP Switching: VLAN, STP, EtherChannel Security: Fortinet, Palo Alto, VPN SD-WAN Technologies Wireless Networking Load Balancers Monitoring Tools: SolarWinds, Zabbix, Opmanager ITIL Incident/Problem/Change Management Cloud Networking (AWS/Azure/GCP) Qualifications Bachelor’s degree in engineering/computer science/IT. ITIL Foundation, CCNA, CCNP, Cloud certification preferred.

Experience in BFSI/Insurance setting preferred.

📌 Senior Manager (Gurugram)
🏢 Canara HSBC Life Insurance
📍 Gurugram