01 Oct
|
BMC Helix
|
Pune
Looking for details about our benefits? You can learn more about them by clicking HERE
This Is Helix. Powered by You.
At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D.; Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
The DSOM product line includes BMC’s industry-leading Digital Services and Operation Management products. We have many interesting SaaS products, in the fields of: Predictive IT service management, Automatic discovery of inventories, intelligent operations management, and more! We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation!
Our team is a global and versatile group of professionals, and we LOVE to hear our employees’ innovative ideas. So, if Innovation is close to your heart – this is the place for you!
AI Builder – Documentation & Developer Platform
About The Role
We are looking for an experienced AI Builder who combines strong software engineering fundamentals with hands-on experience building applications using Generative AI and emerging AI technologies.
In this role, you will build the next generation of AI-powered tools and experiences for our documentation platform. The initial focus will be on developing platform tooling, automation, content workflows, integrations, search, and knowledge capabilities. Over time, the role will expand into AI-assisted authoring, intelligent content processing, AI-powered knowledge experiences, and agentic workflows.
This is a hands-on engineering role. The ideal candidate is a full-stack/product developer who knows how to apply AI to real-world software problems and can take an idea from concept and prototype through production.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Build AI-powered applications, tools, and workflows for our documentation platform.
- Develop full-stack solutions spanning frontend, backend, APIs, databases, integrations, and cloud services.
- Build AI capabilities using LLMs, RAG, embeddings, semantic search, tool calling, and agentic workflows.
- Develop AI agents that can interact with documentation repositories, developer tools, APIs, and enterprise systems.
- Build automation for content creation, transformation, validation, publishing, and maintenance.
- Develop integrations with Git repositories, content platforms, CI/CD pipelines, and enterprise services.
- Build knowledge and search experiences across large documentation repositories.
- Prototype new AI capabilities rapidly and turn successful prototypes into production-quality applications.
- Evaluate current AI models, frameworks, agent technologies, and developer tools and determine how they can be applied to product use cases.
- Work closely with product managers, architects, UX, documentation/IX, and engineering teams to turn ideas into working solutions.
- Own features end-to-end, including design, implementation, testing, deployment, monitoring, and ongoing improvement.
To ensure you’re set up for success, you will bring the following skillset & experience
- 6–10 years of professional software development experience, with approximately 8 years preferred.
- Strong hands-on programming experience in Python, Java, JavaScript/TypeScript, Node.js, or similar languages.
- Strong full-stack development experience, including frontend and backend application development.
- Strong understanding of software architecture, APIs, databases, data structures, and application design.
- Experience building and deploying production applications.
- Experience working with cloud platforms and modern development practices.
- Hands-on experience building applications using Generative AI / LLM technologies.
- Practical understanding of RAG, embeddings, vector search, prompt engineering, structured outputs, tool/function calling, and AI orchestration.
- Strong debugging and problem-solving skills.
- Ability to rapidly learn and apply new AI technologies.
- Ability to work independently and take ownership of ideas from prototype through production.
Whilst these are nice to have, our team can help you develop in the following skills:
- Experience building AI agents or agentic applications.
- Experience with agent frameworks such as LangGraph, LangChain, Semantic Kernel, or equivalent.
- Experience with MCP or similar approaches for connecting AI applications to tools and enterprise systems.
- Experience with vector databases such as Qdrant, Pinecone, Weaviate,
Milvus, or equivalent.
- Experience with documentation platforms, developer tools, content-management systems, knowledge platforms, search, or content-as-code.
- Experience working with Git-based content workflows.
- Experience building AI-powered search, knowledge, or enterprise applications.
- Experience with AI evaluation, observability, guardrails, and quality measurement.
- Experience with Docker, Kubernetes, CI/CD, and cloud-native application development.
Why Work Here?
Because
You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully.
You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At HELIX we believe in pay transparency and have set the midpoint of the salary band for this role at 2,841,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets;
experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of HELIX's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
( Returnship@BMC )
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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