This role is responsible for managing and supporting the organization’s IT infrastructure, systems, network, security, and day-to-day technical operations. The role requires hands-on experience in troubleshooting, Microsoft 365, network security, cloud technologies, system configuration, IT documentation, user and asset management, and supporting IT processes across the organization.

Qualifications

- Robust experience in network security, including monitoring, access control, firewall/VPN support, endpoint security, and basic security troubleshooting.

- Experience in writing, maintaining, and implementing IT SOPs, policies, and technical documentation.

- Hands-on experience with system configuration and troubleshooting, including Microsoft Teams, laptops, desktops, software, hardware, and network-related issues.

- Strong working knowledge of Microsoft 365, including user accounts, permissions, administration, troubleshooting, and supporting applications such as Teams and Outlook.

- Experience with Azure or other cloud platforms,



including basic administration, user access, configuration, and troubleshooting.

- Experience supporting Windows environments, Active Directory, user onboarding/offboarding, password/access management, and system permissions.

- Knowledge of hardware, software, networking, and IT infrastructure management.

- Experience in managing IT assets, including laptops, desktops, peripherals, software licenses, inventory, allocation, and maintenance records.

- Experience with backup and recovery processes, data protection, and basic disaster recovery procedures

- Minimum 6 years of experience in IT, preferably in a corporate or professional environment.

- Experience supporting ISO 27001-related IT requirements, documentation, controls, and audit support.

- Experience managing meeting room IT equipment, including displays, conferencing systems, audio/video equipment, and connectivity.

📌 Senior Information Technology Specialist (New Delhi)
🏢 Intrinseque Health
📍 New Delhi