Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT.

With Intelligent

Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Senior Forward Deployed Engineer, Engineer offers a unique opportunity to join a fun, innovative engineering team within the AI & Data Science (AI&D;) - organization. You will be part of AI Studio leading the technical delivery of complex AI and automation solutions through discovery, solution design, build, evaluation, production deployment, early stabilization and measurable value, production deployment, early stabilization and measurable value. You will maintain technical continuity across the lifecycle, working with business stakeholders and multidisciplinary teams to shape the simplest viable solution, coordinate execution, make delivery trade-offs, remove blockers and contribute hands-on to critical components. The role combines enterprise solution engineering, applied AI/ML, GenAI, RAG and agents, integration, evaluation, MLOps/LLMOps, security, governance and production operations. Technical accountability complements, but does not replace, explicit product, business, compliance and long-term support ownership.

Roles & Responsibilities:

- Lead discovery by clarifying the business workflow, users, intended outcome, value hypothesis, acceptance criteria, operational constraints, data readiness, integration dependencies and production implications;
- Translate complex problems into an executable solution design, delivery plan, technical workstreams, estimates, milestones, dependencies, risks, acceptance criteria, release approach and support transition.
- Build, prototype, review or contribute to critical production components to prove feasibility or unblock delivery, including AI-enabled applications, RAG, bounded agents, intelligent automation, APIs and integrations.




- Define and maintain the integrated architecture across applications, workflows, data and knowledge pipelines, models, retrieval, agents, APIs, enterprise integrations, identity, access controls, observability and human review.
- Orchestrate delivery across full-stack engineering, data science, ML and context engineering, testing, platform, security, compliance and business roles;
- Establish integrated testing, AI evaluation and governance covering functional, performance, security, data, model, retrieval, generation, tool-use, human-oversight and operational behaviour with explicit release thresholds.
- Coordinate production readiness through CI/CD, staged release, monitoring, logging, SLOs, rollback, recovery, runbooks and controlled deployment; support early issue triage, stabilization and transition to the operating owner.
- Communicate evidence, risks, trade-offs and status clearly; measure adoption and value and convert delivery lessons into reusable components, accelerators, standards, documentation and playbooks.

Basic Qualifications and Experience:

- Doctorate Degree and 1 year of experience in Computer Science, IT or related field OR
- Master’s degree with 8 - 10 years of experience in Computer Science, IT or related field OR
- Bachelor’s degree with 10 - 12 years of experience in Computer Science, IT or related field OR
- Diploma with 12 - 14 years of experience in Computer Science, IT or related field

Functional Skills:

- Technical discovery, and value framing: Workflow analysis, intended-use definition, feasibility assessment, data and integration readiness, success measures, estimates, dependency mapping and technical go/no-go recommendations.
- Enterprise solution architecture and integration: End-to-end design across applications, APIs, services, data and knowledge flows, models, retrieval, agents, workflows, persistence, identity, security zones, enterprise systems and support boundaries.
- Applied AI/ML and GenAI engineering: Production Python and SQL; classical ML and NLP awareness; foundation-model integration, prompt and context management, RAG, structured output, provenance, citations, bounded tool use, permissions, recovery and human control.
- Evaluation, quality and regulated delivery: Representative evidence, baselines, gold sets, error taxonomies, expert adjudication, model and retrieval quality, task success, safety, latency, reliability, failure analysis, Responsible AI, privacy, validation, auditability and GxP controls.
- Cloud, DevSecOps and lifecycle operations: Cloud-native services, containers, CI/CD, infrastructure as code, versioning, observability, SLOs, staged release, rollback, incidents, disaster recovery, capacity, FinOps, runbooks and MLOps/LLMOps.

Must-Have Skills:

- Demonstrated end-to-end technical ownership of at least one production AI, ML, software, data or automation solution that delivered a measurable enterprise outcome.
- Strong hands-on proficiency in Python and SQL,



with experience designing or reviewing production software, APIs, services, data flows, evaluation pipelines and enterprise integrations.
- Proven ability to turn complex business problems into coherent technical designs, executable delivery plans, acceptance criteria and production-readiness evidence while coordinating multidisciplinary teams.
- Advanced capability in at least one role-defining pillar—Applied AI/ML, GenAI/RAG/agents, full-stack and integration engineering, or AI platform/MLOps—plus credible breadth across the production lifecycle.

Valuable-to-Have Skills:

- Advanced RAG, knowledge and agent systems: Hybrid or graph retrieval, knowledge graphs, source verification, MCP-style integration, durable or multi-agent workflows, policy enforcement and adversarial testing.
- Cloud, data and AI platforms: AWS, Bedrock or SageMaker, Databricks, Spark, Kubernetes, serverless or event-driven systems, infrastructure as code, MLflow, Airflow, Kubeflow, observability and FinOps.
- Full-stack, workflow and automation breadth: JavaScript or TypeScript, modern web applications, API gateways, distributed workflows, process automation, document or vision capabilities and human-AI review experiences.
- Regulated delivery and capability building: Life sciences, biotechnology, pharmaceutical, healthcare, GxP or validated-system experience; reusable frameworks, accelerators, standards, platform capabilities and mentoring.

Soft Skills:

- Excellent critical thinking and ability to create clarity, structure and forward momentum in ambiguous situations.
- Robust technical leadership through influence, credibility, constructive challenge and hands-on problem solving.
- Clear communication of evidence, uncertainty, risks, trade-offs, limitations and delivery status to diverse audiences.
- Sound judgment, ownership and resilience when balancing value, speed, quality, security, compliance, cost, maintainability and supportability across global teams.

Compensation

Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment prospect for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

📌 Senior FDE Engineer (Hyderabad)
🏢 Milestone Technologies
📍 Hyderabad