Main responsibilities & duties:

Accounts Receivable & Collections

- Monitor customer outstanding balances and ensure timely collection of receivables.
- Conduct regular follow-ups with customers through emails, calls, and meetings for overdue payments.
- Review aging reports and prioritize collection activities.
- Escalate unresolved payment issues to management as required.
- Maintain collection records and provide periodic status updates.

Customer Account Management

- Respond to customer queries related to invoices, payments, account statements, and outstanding balances.
- Coordinate with internal teams and customers to resolve billing disputes and payment-related issues.
- Build and maintain positive customer relationships to facilitate smooth collections.

Billing & Invoicing

- Generate and process customer invoices accurately and within agreed timelines.
- Ensure billing is compliant with contractual terms and company policies.
- Coordinate with business stakeholders for invoice validation and corrections, if required.

Receipt Posting & Allocation

- Accurately post customer receipts in ERP/accounting systems.
- Allocate receipts against invoices and customer accounts.
- Investigate and resolve unapplied cash, short payments, and payment discrepancies.




- Perform regular reconciliation of customer ledgers.

Month-End Closing Support

- Support month-end, quarter-end, and year-end closure activities.
- Prepare AR-related reconciliations and schedules.
- Ensure all receipts, adjustments, and transactions are recorded accurately before closure.
- Assist in preparing management reports and MIS related to receivables.

Audit & Compliance

- Support internal and external audits by providing required schedules, reconciliations, and supporting documents.
- Handle audit sample requests and ensure timely submission of information.
- Ensure adherence to company policies, financial controls, and compliance requirements.
- Maintain complete and accurate documentation for audit and regulatory purposes.

Reporting & Analysis

- Prepare customer aging reports, collection forecasts, and AR dashboards.
- Track key performance indicators (KPIs) such as DSO, collection efficiency, and overdue balances.
- Identify collection risks and recommend corrective actions.

Required Qualifications

- Bachelor’s degree in commerce, Finance, Accounting, or related field.
- MBA Finance, M. Com, CMA (Inter), or equivalent qualification preferred for Senior Executive role.

📌 Senior Executive (Mumbai)
🏢 Grant Thornton Bharat
📍 Mumbai