- Provide Level 2 desktop support to end-users, troubleshooting and resolving technical issues related to desktops, laptops, printers, and other peripherals.
- Install, configure, and maintain operating systems (OS) on Windows platforms.
- Troubleshoot common software applications such as Outlook configuration and printer setup.
- Perform hardware replacement or repair of faulty components when necessary.
- Collaborate with team members to resolve complex technical issues that require escalation.
Kind Regards,
Rohan Kadam
(phone hidden)
📌 Senior Desktop Support Engineer (Mumbai)
🏢 Hikvision India
📍 Mumbai
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